Privacy Policy for Rocket Casino in Australia

Welcome to Your Privacy with Rocket Casino

At Rocket Casino, we are fully committed to protecting the personal and sensitive data of our players in Australia. We understand that privacy is a fundamental right, and we take every measure to ensure your personal information remains secure, private, and transparent. This privacy policy outlines how we collect, use, store, and protect your data while using our casino and sports betting services. Whether you are accessing Rocket Casino from your desktop or mobile device, your privacy is our priority.

This document applies to all users of Rocket Casino’s services in Australia. By interacting with our platform, you acknowledge that you have read and understood the terms of this privacy policy. It also serves to inform you of your rights, how to exercise them, and how we handle privacy-related concerns in compliance with applicable Australian laws and international data protection regulations.

What We Do With Your Data

When you engage with Rocket Casino, we collect specific types of information to enhance your gaming experience and maintain a secure environment. This includes:

• Personal Identification Information: Name, address, phone number, date of birth, and government-issued ID (for verification).
• Account and Transaction Data: Deposit and withdrawal details, betting history, bonus usage, and customer support interactions.
• Technical and Usage Data: Device type, IP address, browser type, location (approximate), and interaction logs with our services.

The data is used for account management, payment processing, customer support, legal compliance, and marketing (only when explicitly permitted). We also process your data to detect fraudulent activities, improve website functionality, and personalize content.

We rely on legitimate interests, consent, and legal obligations as the legal bases for processing your personal information, in alignment with the Australian Privacy Principles (APPs) and the GDPR where applicable.

How We Use Cookies at Rocket Casino

Cookies are small files stored on your device that help us optimize and personalize your experience at Rocket Casino. We use the following types of cookies:

• Essential Cookies: Enable key functions like login, security, and page navigation.
• Performance Cookies: Collect anonymous data on user behavior to improve site speed and usability.
• Marketing Cookies: Help us show you relevant ads and promotional offers tailored to your interests.
• Functional Cookies: Remember your preferences, language, and device type for a smoother experience.

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, although doing so may affect certain features of the site. Continued use of Rocket Casino implies consent to our cookie practices, unless otherwise adjusted.

Third Parties We Work With

To provide an efficient, secure, and enriched experience, we occasionally share necessary data with trusted partners. These include:

• Payment Processors: Financial service providers like Visa, Mastercard, and crypto wallets.
• Regulatory Bodies: When required to comply with legal obligations or investigative proceedings.
• Marketing & Analytics Vendors: To improve services, assess campaign performance, and deliver targeted promotions.
• Security Partners: Fraud prevention and cybersecurity firms help us protect your account and our systems.

We ensure that all third-party partners adhere to strict data processing agreements and confidentiality standards. Rocket Casino does not sell your data. Every data-sharing activity is conducted transparently and only when necessary for service delivery or compliance.

Keeping Your Info Safe in Australia

Rocket Casino uses industry-leading security protocols to protect your personal information. These measures include:

• Encryption: All data transmissions are encrypted using TLS (Transport Layer Security) protocols.
• Firewalls and Intrusion Detection: We employ advanced firewall systems and monitoring tools to detect and prevent unauthorized access.
• Access Controls: Only authorized personnel have access to user data, protected by strong authentication methods.
• Data Retention: We retain your information only as long as necessary for legal and operational reasons, after which it is securely erased.

Data is stored on servers located in secure, access-controlled environments. Regular security audits and compliance checks ensure that our infrastructure remains robust against evolving threats.

Understanding Your Privacy Rights

As a user in Australia, you have rights concerning your personal information under the APPs and, where applicable, the GDPR. These include:

• Access: Request a copy of your personal data that we store.
• Correction: Update or rectify inaccurate or outdated information.
• Erasure: Request the deletion of your data under specific conditions.
• Restriction: Limit the processing of your data in certain circumstances.
• Objection: Opt out of direct marketing or data processing based on legitimate interests.
• Portability: Receive a copy of your data in a commonly used format, where applicable.

You can also opt out of promotional communications at any time via the unsubscribe link in emails or by contacting support. For account data requests or complaints, please use our contact form or email our Data Protection Officer (DPO).

Need Help? Contact Us

We may update this privacy policy to reflect changes in legislation, technology, or business practices. All updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

If you have questions about our privacy practices, want to exercise your data rights, or need help managing your information, please reach out to us via:

• Email: [email protected]
• Live Chat: Available 24/7 via our website
• Mail: Rocket Casino, Privacy Office, Level 10, Sydney NSW 2000, Australia

Thank you for trusting Rocket Casino. We value your privacy and are committed to providing a safe, transparent, and enjoyable gaming experience.